A&S Machinery Help Center
A&S Machinery Help Center - One-stop solution to your problems.
Welcome to the A&S Machinery Help Center! We're here to provide you with comprehensive support to ensure your shopping experience is smooth and seamless. No matter what question you have, this is likely the fastest place to find the answer.
1. Popular Help Topics
2. Browse Help by Category
Shopping
- Account Registration and Management
- Payment Methods and Security
- Using Coupons and Discount Codes
- Issuing Invoices and VAT Invoices
Delivery & Pickup
- Delivery Options and Rates
- Check Order Delivery Time
- Change Delivery Address
- In-Store Pickup Process
Returns & Refunds
- Return Policy Details
- How to Initiate a Return Request
- Refund Processing Time
- "Worry-Free Tools" Quality Guarantee
Products & Services
- Product Information
- Product User Guides and Tutorials
- Corporate Procurement and VIP Customer Service
- Product Recall Information
Technical Support
- Website/App Issues
- Order Issues
- Unable to Receive Verification Code
3. Can't Find What You Need? Contact Us
- Live Customer Service: This is the fastest way to contact us! Log in and click the "Live Customer Service" icon in the lower right corner of the A&S Machinery website or app to chat with us in real time.
- Service Hours: Monday to Sunday, 9:00 AM - 6:00 PM (UTC/GMT +8:00)
- Customer Service Email: [email protected]
- We strive to respond to your email within 24 business hours.
- Customer Service Hotline: +86-28-85098851
- Offline Stores: Please visit any A&S Machinery service center where our team members will be happy to assist you.
