FAQ
Q1: What is your packaging specification?
Answer: Usually, we pack the goods in brown cardboard boxes made of environmentally friendly materials. If you have a trademark requirement, we can print your trademark on the product or box after receiving your trademark authorization letter.
Q2: What are your payment terms?
Answer: Our standard terms are full payment before shipment. Accepted payment methods include T/T (bank wire transfer), PayPal, and major credit cards. Please let us know your preferred method.
Q3: What is your delivery time?
Answer: For standard orders, the goods will be shipped within 3-5 working days after payment confirmation, which ultimately depends on the order quantity.
Q4: What is your sample policy?
Answer: Yes, we provide samples for evaluation. Sample costs and shipping fees are borne by the client. These costs are typically credited against your first bulk order.
Q5: Do you test all items before shipping?
Answer: Yes, all items undergo 100% testing before shipment.
Q6: How can we build a strong, long-term business relationship?
Answer: We combine excellent quality with competitive pricing, delivering outstanding value to our customers.
